Accessibility Policy

Inclusive Access · Orchard Home Interiors

Last updated: 26 August 2026

1. Our Commitment to Accessibility

We are committed to providing an accessible and inclusive digital experience for all users, including individuals with disabilities.

2. Accessibility Standards

Our website follows WCAG 2.1 Level AA guidelines and complies with the Equality Act 2010 requirements for accessible goods and services.

3. Accessibility Features

• Keyboard navigation support
• Screen reader compatibility
• Proper colour contrast
• Responsive design
• Clear structure and readable content

4. Assistive Technology Support

Our website supports tools like screen readers, voice control software, and alternative input devices.

5. Ongoing Improvements

We continuously audit and improve accessibility through testing and user feedback.

6. Third-Party Content

Some third-party tools may not fully meet accessibility standards. We work with vendors to improve access.

7. Testing and Evaluation

We use automated and manual testing to maintain accessibility compliance.

8. Alternative Access Methods

We provide support via phone, email, and alternative content formats upon request.

9. Feedback and Reporting

We welcome accessibility feedback and work quickly to resolve reported issues.

10. Training and Awareness

Our team receives ongoing accessibility training and follows best practices.

11. Mobile Accessibility

Our website is optimised for mobile accessibility including screen readers and touch navigation.

12. Legal Compliance

We comply with the Equality Act 2010 and applicable UK accessibility regulations. Under the Equality Act, we are required to make reasonable adjustments to ensure our services are accessible to customers with disabilities.

13. Contact Information