About Us

Who we are · Orchard Home Interiors

Our Company

Orchard Home Interiors Ltd is a United Kingdom-based supplier specialising in premium gaming and ergonomic office furniture and technology. We operate with a focus on quality, design excellence, and professional service, serving both individual customers and commercial clients across the UK.

Our Mission

Our mission is to provide high-quality gaming chairs, ergonomic desks, and performance-focused workspace solutions with fast delivery, transparent policies, and dependable customer support. We are committed to maintaining the highest standards whilst offering a streamlined and secure purchasing experience.

What We Offer

• Premium gaming chairs and ergonomic seating solutions designed for performance and comfort
• Height-adjustable desks and workspace furniture engineered for productivity
• Gaming and office technology accessories to optimise your setup
• Secure and verified checkout process compliant with UK payment standards
• Fast and reliable shipping from our UK facility
• Clear return, warranty, and customer protection policies aligned with UK consumer law

Compliance and Standards

We operate in accordance with the Companies Act 2006, the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Digital Markets, Competition and Consumers Act 2024. Our processes are aligned with UK trading standards to ensure safe handling, delivery, and consumer protection.

Customer Commitment

We prioritise transparency and customer trust. Our policies—including shipping, returns, warranty, and privacy—are clearly defined to provide you with a secure and predictable experience for every order. All prices displayed include VAT at 20%, and there are no hidden charges.

Secure Transactions

All payments are processed through secure, encrypted systems that meet UK and international industry standards. We support card payments (Visa, Mastercard, American Express), PayPal, Klarna, and Clearpay. We do not store sensitive payment information, ensuring your data remains protected in accordance with UK GDPR and the Data Protection Act 2018.

Customer Support

Our support team is available to assist with product enquiries, order tracking, and after-sales service. We aim to respond promptly and provide clear, accurate information to all customers. If you have any concerns, you may also contact Citizens Advice (0808 223 1133) or your local Trading Standards office.

Business Information